Onyx Contract Services
Hospitality Procurement Solutions
Streamline your purchasing process with our expertise.
Hospitality Procurement Solutions
Streamline your purchasing process with our expertise.
Onyx Contract Services (OCS), a woman - owned Company with over 36 years of combined industry experience, provides FF&E Procurement Services to Hotel Owners and Developers.
We are passionate and feel that if you do what you love, you’ll never work a day in your life. Over the years we continue to preserve and value wonderful working relationships with industry suppliers and clients. Our purchasing capabilities are highly versatile allowing us to adapt to diverse client requirements. We provide a high level of professionalism and transparency through communicating effectively, applying critical thinking and problem-solving skills that provide a smooth project experience from start to finish. Our vast combined experience has allowed us to successfully engage in a wide variety of branded hotels (Marriott, Hilton, IHG, Hyatt, and Radisson), Boutique, Condominiums, Restaurants, Residential, Vignettes, New Builds, Renovations, Conversions, and PIPs.


Initial meetings are held with the owner and team members to agree on the scope of work and clarify who is doing what. Once the scope is defined OCS will work with the design team and review specifications, layouts and quantities in the agreed scope. Onyx will review all documents and develop a complete listing of FF&E items and develop our own matrix to identify and confirm counts. A project installation schedule should also be available to all participants at this time to determine the length of the project.

Onyx will send all specifications to suppliers and request pricing. An itemized list will be complied of the supplier’s name, quantity, quoted price and product anticipated leadtime. This list will also include lines for estimated sales tax (based on the cost of product and location of end destination) and an estimated freight cost. This preliminary budget purpose is to provide ownership and design an estimated overall project cost of the FF&E items selected by design.

Maintaining the original design intent and aesthetics is our utmost priority. Should the cost exceed ownerships budget, Onyx will engage with specified supplier for potential value engineer (VE) suggestions or alternates to reduce cost(s), if custom. A pricing analysis will be presented to design and ownership to select a supplier and cost. The new approved pricing and supplier will replace the initial design specified supplier and cost. A new budget will be submitted for ownerships approval and will now be the project cost, based on the information provided at the time of preparation. The Budget and the Project Lead Time may change during releasing orders and until suppliers receive commitments.

Upon approval of the final budget, Onyx will begin issuing Purchase Orders as Agent Only in behalf of the client or ownership.
Prior to production or manufacturing goods, shop drawings, finishes, and cuttings will be made available for design to review. Onyx will coordinate and internally track product line drawings, finish samples, fabric cuttings, or any item the designer may deem necessary to review and approve prior to production. Any changes they may require are noted and cost adjustments will be made in the budget and ownership advised. Onyx will continue communicating and coordinating the status of any pending approvals or samples required to maintain the set project schedule.
Ownership can pay suppliers directly or if you’d prefer, Onyx can provide these accounting services at no additional cost. We would collect and prepare weekly invoice transmittals for ownership to process payments direct to supplier(s). Onyx is fee based and transparent regarding invoicing. We do not mark up costs on product or freight and provide all actual invoices.

Whether delivering to site or a warehouse Onyx will track all product(s) in a weekly status report. This report details several aspects of each order (order number, supplier name, item #, description, area, qty, order date, product total cost, lead time, date invoice transmitted, date funds released, date supplier received payment, required date onsite, receiving location, and any pertinent comment(s) and e-mail to all team members. Onyx maintains regular communication with the project team and and suppliers throughout this process.

Congratulations on a successful project with Onyx!!
Onyx will provide you with an electronic closeout package that includes all purchase orders, vendor invoices, and payment information, product warranty information,
flame certificates, and maintenance instructions. Our amazing purchasing system will generate a complete cost report that includes product cost, sales tax and freight.
930 New Hope Road Ste 11-603 Lawrenceville, GA 30044
Tina Betances: tbetances@onyxcontract.com 770-639-5080 Celeste Perry: cperry@onyxontract.com 404-924-5962
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